Delivery
Here are important points to note before placing an order on our site:
1. At Petite Vagabonde we believe that free delivery is an added benefit that we can offer our customers to allow them to purchase our handmade jewelry without having to worry about shipping costs. delivery. To ease your expenses, we offer free standard delivery on all orders equal to/above:
- €30 in mainland France
- 40€ in European Union countries
- €50 in the rest of the World
2. Since the jewelry is handmade and produced on demand, you must allow a delay of 2-4 working days (depending on the piece/model) before your order is sent. Once your order has been placed in a post office, its delivery time will vary depending on various elements such as address, city, country, etc. Here is an estimate based on your geographic area:
- France: Manufacturing time + 1 to 4 days for delivery
- Europe: Manufacturing time + 1 to 2 weeks for delivery
- UK/Eastern Europe: Manufacturing time + 1-3 weeks for delivery
- North America/Canada: Manufacturing time + 1 to 3 weeks for delivery
- Rest of the world: Manufacturing time + 2 to 5 weeks for delivery
Delivery times are estimates based on average postal service times and are not guaranteed. We are not responsible for delivery delays caused by events beyond our control, such as strikes, customs checks, bad weather, health crises, geopolitical conflicts/restrictions, etc.
3. Please note that if you are ordering from outside the European Union, your order (although very rarely) may be subject to customs fees and local taxes, which are entirely payable. the buyer's responsibility. These charges may vary depending on each country's customs policies and are beyond our control. Please check local laws and regulations before placing your order.
4. Please double-check the information before confirming your order and provide a precise and complete delivery address when placing it. We cannot be held responsible for delivery delays or errors caused by an incorrect or incomplete delivery address. Please also note that in the event of a return due to an incorrect or incomplete shipping address, the buyer is responsible for reshipping costs.
5. Packaging: We are committed to minimizing our environmental impact and we use minimalist packaging for our jewelry. When you receive your order, you will find the jewel in its laminated version as well as a velvet pouch. If you require additional bags, please contact us and we will be happy to provide you with additional bags (otherwise/by default only one bag will be supplied with your jewelry).
6. Once your order has been shipped, we will send you a shipping confirmation email with a tracking number. You will be able to use this tracking number to follow the status of your delivery online.
If you have any questions or concerns regarding the delivery of your order, please contact us and we will be happy to assist you.